At mi88, your privacy is more than a legal formality. It is a genuine commitment we uphold every day, in every technical and operational decision we make. This document clearly and transparently explains how mi88 collects, uses, stores, and protects your personal data.
This is the foundation of how mi88 handles the personal data of every Malaysian member.
All data transmitted between your device and mi88's servers is encrypted using 256-bit SSL/TLS protocols — the same technology used by Malaysian banking institutions such as Maybank and CIMB. This means your information cannot be intercepted or read by any third party while in transit.
Mi88 has never and will never sell, rent, or trade your personal data to any advertising company, data broker, or third party for marketing purposes. Your data belongs to you and mi88 uses it solely for the service you signed up for.
Mi88 only collects data that is genuinely necessary to deliver our services safely and effectively. We do not collect excessive data or data without a clear, legitimate purpose. Every category of data we collect has a specific operational or compliance justification.
As a mi88 member, you have every right to access the personal data mi88 holds about you, request a correction if anything is inaccurate, or request the complete deletion of your data. All such requests are handled within a reasonable timeframe at no additional charge.
Mi88 retains your personal data only for as long as it is needed for its original purpose or to meet legal obligations. Once that purpose has been fulfilled, the data is securely deleted in accordance with established procedures. The retention period for each data category is clearly stated in this policy.
In the unlikely event of a data breach that may affect your information, mi88 is committed to notifying affected members within the timeframe required by applicable data protection laws. Transparency in difficult situations is also part of mi88's privacy commitment.
Welcome to the mi88 Privacy Policy. This document outlines the privacy practices of the mi88 platform ("we", "mi88") regarding the collection, use, storage, protection, and disclosure of personal data provided by users ("you", "Member") when registering for and using mi88 services.
This Privacy Policy applies to all your interactions with mi88, including account registration, deposit and withdrawal activity via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, gameplay activity across slots, Live Casino, table games, and Sports Betting, as well as any communications with the mi88 customer support team.
By registering a mi88 account or using any of our services, you confirm that you have read and understood this Privacy Policy and agree to the data collection and usage practices described herein. If you do not agree with any part of this policy, please do not proceed with registration or use of the mi88 platform.
Note: This Privacy Policy is written in Malay for the convenience of Malaysian players. Should any discrepancy arise in interpretation, please contact our team at support@mi88.life for clarification before continuing to use the platform.
Mi88 collects various types of personal data necessary to provide our services safely, efficiently, and in compliance with applicable legal requirements. Below is a summary of the types of data we collect and how they are collected:
| Data Category | Collected? | Sold to Third Parties? | Primary Purpose |
|---|---|---|---|
| Identity Information (Name, MyKad) | Yes | No | KYC & Age Verification |
| Contact Information (Phone, Email) | Yes | No | Communication & Support |
| Financial Data (Bank Account/eWallet) | Yes | No | Payment processing |
| Game & Betting History | Yes | No | Account records & support |
| Technical Data (IP, Device) | Yes | No | Security & fraud prevention |
| Analytics Cookie Data | Yes | No | User experience improvements |
Mi88 uses collected personal data solely for lawful, clearly stated purposes. We do not use your data for anything you are unaware of or have not agreed to. The following is a complete list of how your data is used at mi88:
Mi88 does not use your personal data to make automated decisions that materially affect your rights without human involvement. If you have concerns about any decision made in relation to your account, you have the right to request a review by the mi88 human team through customer support.
Mi88 understands that your trust depends on how we handle your data in relation to third parties. Our core principle is straightforward: we do not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes under any circumstances.
That said, there are limited situations where mi88 is required to share certain information with specific parties in order to operate lawfully and securely:
Mi88 works with carefully selected third-party service providers to help us deliver our platform and services to you. These include payment processors handling your Touch 'n Go eWallet, GrabPay, Boost, DuitNow and FPX transactions; gaming software providers such as Evolution Gaming and Pragmatic Play; server infrastructure and cybersecurity providers; and analytics services that help us understand how the platform is used.
All of these service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specifically defined by mi88. They are not allowed to use your data for their own purposes.
Mi88 may be required to disclose certain personal data to the relevant authorities upon receipt of a valid legal order from a law enforcement body or qualified regulatory authority. In all such cases, mi88 will ensure that any disclosure is limited strictly to what is required by law and nothing beyond that.
The security of your personal data is mi88's highest technical and operational priority. We continuously invest in security infrastructure to ensure your data remains protected at all times.
Security Note: While mi88 takes all reasonable precautions, no system can guarantee absolute 100% security at all times. You also play an important role — protect your mi88 account password, never share your login credentials, and contact our support team immediately if you suspect any suspicious activity.
Mi88 uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how users interact with our platform. This section explains the types of cookies we use and how you can manage them.
You can manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note that blocking essential cookies may affect the functionality of the mi88 platform and prevent you from logging in or completing transactions properly. For help managing your cookie settings, contact the mi88 support team, available 24/7.
Mi88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. We do not keep data longer than needed.
When the retention period expires, data is securely deleted using methods that ensure it cannot be recovered. For accounts you request to close yourself, mi88 will process the data deletion request within 30 days, subject to the mandatory retention requirements stated above.
As a mi88 member, you hold several important rights over your personal data, which mi88 places entirely in your hands to exercise at any time:
You have the right to request a copy of all personal data mi88 holds about you. mi88 will provide this in a readable format within 30 days of the request date.
If you find that the personal data mi88 holds about you is inaccurate or incomplete, you have the right to request an immediate correction and mi88 will process your request promptly.
You may request the deletion of your personal data when it is no longer needed for its original purpose or when you withdraw your consent, subject to any legally mandated retention requirements.
In certain circumstances, you may request that mi88 restrict how we process your data while an issue is being resolved or while you are reviewing the accuracy of the data in question.
You have the right to receive the personal data you have provided to mi88 in a structured, machine-readable format, and to have it transferred to another platform should you choose to do so.
You can unsubscribe from mi88 marketing communications at any time by clicking the unsubscribe link in our emails or by contacting our support team directly.
To exercise any of the rights above, contact the mi88 privacy team by email at support@mi88.life or via the in-platform live chat. Please clearly state the right you wish to exercise and mi88 will process your request within 30 days.
The mi88 platform is strictly for individuals aged 18 and above. mi88 does not knowingly collect, store, or process any personal data from individuals under the age of 18. If you believe we have inadvertently obtained personal information from a minor, please contact us immediately at support@mi88.life and we will take immediate steps to remove that information from our systems.
Mi88 screens all new registration applications to identify applicants who may be under 18 years of age and automatically rejects such registrations. A comprehensive age verification process is carried out during the KYC process for all new accounts.
Mi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or technological developments. When we make material changes to this policy, we will:
We encourage you to review this Privacy Policy from time to time to stay informed about how mi88 protects your information. Your continued use of the mi88 platform after any changes are published constitutes your acceptance of the updated policy.
Current Version: This Privacy Policy was updated in January 2026 and supersedes all previous versions. If you have any questions about these changes, please contact us before continuing to use the mi88 platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how mi88 handles your personal data, our team is ready to assist through a range of communication channels:
When contacting us about a privacy matter, please include your mi88 account username (do not include your password), the type of request you are making, and any other relevant details to help us identify and process your request promptly. We are committed to responding to all privacy-related enquiries within 3 business days and processing data rights requests within 30 days of receiving a complete request.
Last Updated: January 2026 • mi88 • support@mi88.life
When people talk about privacy in the context of online casinos, it tends to come across as a dry subject — full of stiff legal language that almost nobody actually reads. At mi88, we want to change that. Privacy isn't just a box to tick on our compliance checklist. It's part of how we show respect to every Malaysian player who trusts us with their personal information.
When you deposit RM 50 via Touch 'n Go eWallet to play Pragmatic Play slots or place a bet on the Malaysia Super League at mi88, you are entrusting us with information about your e-Wallet, your usage patterns, and more. We do not take that trust lightly. It holds us to a higher standard than what the law alone requires.
You may have heard the terms "SSL" or "encryption" but been unsure what they actually mean for you as a mi88 player. Here is a simple way to understand it: imagine writing a letter and sealing it in an envelope that only a specific recipient can open. Even if that letter is intercepted along the way, no one without the special key to unseal it can read what is inside.
That is essentially what 256-bit SSL encryption does for every piece of information you send to the mi88 platform — whether it is your login credentials, deposit details, or any personal information. This is the same technology used by major Malaysian banks such as Maybank and CIMB to protect their customers' online banking transactions. So whether you are using mi88 from home or on the go via mobile data, your information is protected to a standard on par with banking security.
One way mi88 uses your data that you may not have considered is to improve the platform for your own benefit. When we observe in aggregate that many Malaysian players enjoy baccarat between 10 PM and 1 AM, we know to ensure our server capacity is sufficient during those hours. When we see that many users are on a particular Android screen size, we know to optimise the mi88 interface for that display.
It is important to be clear: this analysis is carried out in aggregate. mi88 does not examine your individual playing patterns in order to decide how to target or market to you personally based on any vulnerabilities we may identify. That is not how mi88 operates, and it is not a value we hold.
Keeping your data secure at mi88 is a shared responsibility. mi88 does everything we can on the technical and operational side, but there are steps only you can take to protect your account. Choose a strong password — at least eight characters combining uppercase and lowercase letters, numbers, and symbols. Avoid reusing the same password across your mi88 account and other accounts. Do not log in to your mi88 account over unsecured public Wi-Fi. Most importantly, never share your login credentials with anyone — including anyone claiming to be a mi88 customer support representative through unofficial channels.
Mi88 will never ask for your password via live chat, email, or Telegram. If anyone does so on behalf of mi88, it is a fraudulent attempt. Report it immediately to the genuine mi88 support team via the in-platform live chat or by emailing support@mi88.life.
There is one aspect of privacy that is rarely discussed in the context of online casinos — its relationship with responsible gaming. When you set a deposit limit or activate a self-exclusion feature in your mi88 account settings, that information is highly sensitive and personal. mi88 treats your responsible gaming settings with the utmost confidentiality.
Information about the limits you set, any self-exclusion periods you choose, or any conversations you have had with the mi88 support team regarding your gambling habits is entirely confidential. It is not shared with any third parties, not used for marketing decisions, and not displayed anywhere on the platform outside of your own account's personal settings. mi88 takes privacy in the context of responsible gaming with the utmost seriousness.
We believe that players who feel comfortable using responsible gaming tools without fear of stigma or judgement are players who will stay in control and enjoy their mi88 experience over the long term. That is a shared goal we pursue together with every mi88 member.
Register for free in under 2 minutes, make a minimum deposit of RM 20 via Touch 'n Go, GrabPay, or FPX, and enjoy over 1,000 games on the mi88 platform — built with the privacy and security of Malaysian players in mind.